Support

Get in Touch

Questions, a case that seems impossible, a bug, or a refund query — write to us. We read everything.

Before You Write

• A question you cannot answer. Every question has a hint ladder: it appears once you have tried, and a rewarded ad brings it forward. If a question still looks unsolvable, tell us which case and which number — that is exactly the report we most want.
• Your progress is gone. Progress lives on the device. Reinstalling or switching phones does not carry it across.
• You paid and the cases are still locked. Open the paywall and tap Restore purchases while signed in with the account you bought with.
• Cancelling a subscription. iOS: Settings > your name > Subscriptions. Android: Play Store > Payments and subscriptions.

Reporting a Broken Case

Tell us the case name, the question number and what you tried. We can repair a question — its wording, its hints, or the answers it accepts — without you having to update the App.